Terms & Conditions

1. Introduction

By using our concierge services, you agree to these Terms & Conditions. Please read them carefully, as they outline how we provide our services and the limits of our responsibility.

2. Our Services

We provide bespoke travel planning, including curated itineraries, destination research, event access, and booking assistance. While we may book experiences, accommodations, or tickets on your behalf, we act only as a concierge and not as the provider of those services.

3. Third-Party Providers

  • All travel, accommodation, transport, event, and activity bookings are fulfilled by third-party providers.

  • Their own terms and policies will apply to your reservation.

  • We are not responsible for the acts, errors, omissions, warranties, or negligence of these providers.

4. Liability Disclaimer

  • We are not liable for any personal injury, illness, accidents, losses, damages, delays, or expenses arising from your travel, accommodations, or event participation.

  • Travel involves inherent risks, including but not limited to changes in schedules, cancellations, political instability, natural events, or health risks. You accept full responsibility for your participation.

  • It is your responsibility to obtain appropriate travel insurance to cover unforeseen circumstances.

5. Cancellations & Changes

  • Our concierge fees are non-refundable once planning has commenced.

  • Any cancellations, refunds, or changes to bookings are subject to the terms of the third-party providers.

  • We will assist with communication and support, but ultimate decisions and policies rest with the providers.

6. Client Responsibilities

  • You must provide accurate information when submitting travel details.

  • You are responsible for ensuring you have valid passports, visas, health documents, and insurance as required for your trip.

7. Governing Law

These Terms & Conditions shall be governed by and interpreted under the laws of [United States/Ohio].

8. Acceptance

By engaging our concierge services, you acknowledge and accept these Terms & Conditions.

Terms & Conditions

1. Introduction

By using our concierge services, you agree to these Terms & Conditions. Please read them carefully, as they outline how we provide our services and the limits of our responsibility.

2. Our Services

We provide bespoke travel planning, including curated itineraries, destination research, event access, and booking assistance. While we may book experiences, accommodations, or tickets on your behalf, we act only as a concierge and not as the provider of those services.

3. Third-Party Providers

  • All travel, accommodation, transport, event, and activity bookings are fulfilled by third-party providers.

  • Their own terms and policies will apply to your reservation.

  • We are not responsible for the acts, errors, omissions, warranties, or negligence of these providers.

4. Liability Disclaimer

  • We are not liable for any personal injury, illness, accidents, losses, damages, delays, or expenses arising from your travel, accommodations, or event participation.

  • Travel involves inherent risks, including but not limited to changes in schedules, cancellations, political instability, natural events, or health risks. You accept full responsibility for your participation.

  • It is your responsibility to obtain appropriate travel insurance to cover unforeseen circumstances.

5. Cancellations & Changes

  • Our concierge fees are non-refundable once planning has commenced.

  • Any cancellations, refunds, or changes to bookings are subject to the terms of the third-party providers.

  • We will assist with communication and support, but ultimate decisions and policies rest with the providers.

6. Client Responsibilities

  • You must provide accurate information when submitting travel details.

  • You are responsible for ensuring you have valid passports, visas, health documents, and insurance as required for your trip.

7. Governing Law

These Terms & Conditions shall be governed by and interpreted under the laws of [United States/Ohio].

8. Acceptance

By engaging our concierge services, you acknowledge and accept these Terms & Conditions.

Terms & Conditions

1. Introduction

By using our concierge services, you agree to these Terms & Conditions. Please read them carefully, as they outline how we provide our services and the limits of our responsibility.

2. Our Services

We provide bespoke travel planning, including curated itineraries, destination research, event access, and booking assistance. While we may book experiences, accommodations, or tickets on your behalf, we act only as a concierge and not as the provider of those services.

3. Third-Party Providers

  • All travel, accommodation, transport, event, and activity bookings are fulfilled by third-party providers.

  • Their own terms and policies will apply to your reservation.

  • We are not responsible for the acts, errors, omissions, warranties, or negligence of these providers.

4. Liability Disclaimer

  • We are not liable for any personal injury, illness, accidents, losses, damages, delays, or expenses arising from your travel, accommodations, or event participation.

  • Travel involves inherent risks, including but not limited to changes in schedules, cancellations, political instability, natural events, or health risks. You accept full responsibility for your participation.

  • It is your responsibility to obtain appropriate travel insurance to cover unforeseen circumstances.

5. Cancellations & Changes

  • Our concierge fees are non-refundable once planning has commenced.

  • Any cancellations, refunds, or changes to bookings are subject to the terms of the third-party providers.

  • We will assist with communication and support, but ultimate decisions and policies rest with the providers.

6. Client Responsibilities

  • You must provide accurate information when submitting travel details.

  • You are responsible for ensuring you have valid passports, visas, health documents, and insurance as required for your trip.

7. Governing Law

These Terms & Conditions shall be governed by and interpreted under the laws of [United States/Ohio].

8. Acceptance

By engaging our concierge services, you acknowledge and accept these Terms & Conditions.